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Terms of Use

Ι. IDENTITY OF THE UNDERTAKING

The present Terms of Use describe -among others- the terms and conditions for the use of the site www.milianjo.com.Wherever the term "the Company" is referred to herein, it shall be understood as such, either separately and/or jointly, as the limited partnership under the name "MILIAN JO S.A.", based in Athens (32, Akademias Street) and /or any other legal entity affiliated with the above-mentioned company, which may be established in the future.

www.milianjo.com is the online store for the sale of goods via the Internet created by the COMPANY. The headquarters of the COMPANY is located in Athens, at 32 Akadimias Street. The online store operates at www.milianjo.com under the terms and conditions listed below.

The company has set as its primary goal the better service and satisfaction of customers who visit the website www.milianjo.com through the creation and cultivation of a climate of trust.

It is important for us that our customers are always informed and secured and for this reason we consider it our obligation to inform the visitors / customers of the e-shop www.milianjo.com about the following terms of use.

II. INTRODUCTION

The use of the e-shop www.milianjo.com is governed by these terms and conditions, which users are invited to read carefully and comply with them. The company considers that users before visiting the www.milianjo.com online store have carefully read and understood the terms and conditions of use. By entering this website and using the www.milianjo.com online store, the user is presumed to have taken note of the terms of use, accepts these terms and waives any claim that may arise from the visit to www.milianjo.com, as the use of the www.milianjo.com online store implies explicit and unconditional consent and agreement to these terms and conditions. All transactions carried out through www.milianjo.com are governed by Greek and European law on electronic commerce, as well as by the Law on consumer protection (Law 2251/1994) on distance sales.

The company reserves the right to modify or renew the terms and conditions of transactions without notice, and undertakes to inform consumers through the page of the e-shop www.milianjo.com and / or any other appropriate means, for any change, modification or addition. The modification or renewal will be effective from the moment of the posting of such change on the www.milianjo.com website.

Any invalidity of any of the terms of this document does not invalidate the others. The company's failure to exercise its rights under these terms and conditions shall not constitute a waiver of those rights. The company shall not be liable for breach of these terms due to force majeure, such as, but not limited to, extreme weather conditions, earthquakes, floods, fires, emergencies, etc.

The online store bears no responsibility whatsoever for any damage that may occur in relation to the use of the website or for the content of any reference or link to external websites and is not responsible for the content of the latter in any way. The risk of damage or loss is borne entirely by the user.


III. PROTECTION OF PERSONAL DATA

Personal data is data that can be used to identify a natural person and its protection is important to us. We aim to be as honest and transparent as possible about the personal data we collect and how we process it under the EU General Data Protection Regulation (known as "GDPR") kai toy N. 4624/2019. Our company fully shares your concern regarding your personal data.

You may be asked to provide personal information as part of any communication, transaction and general interaction with the company or an affiliate of the company. Our company and its affiliates may exchange your personal information with each other and use it in accordance with this Privacy Policy. They may also combine it with other information in order to provide and improve our products and services, as well as content and advertising.

The company collects data from you through its interaction with you. We take care to collect only the absolutely necessary Data, which is appropriate and clear for the intended purpose.

The collection and general processing is carried out for various purposes which are described below. Among these purposes is our efficient operation and to provide you with the best experience with our products and Services. Some of this data is provided directly by you, for example, when you create an account in the company's e-shop, or when you purchase a product or when you contact us.

We rely on various legal grounds and rights ("legal bases") for processing data, such as your consent, our legitimate interests, the need to enter into and perform contracts with you, and to comply with our legal obligations, for various purposes described below.

We may also obtain data from third parties. We protect the data we obtain from third parties in accordance with the practices described in this statement, as well as any additional restrictions imposed by the data provider.

When you are asked to provide personal data, you can refuse. However, some of our Services and products require some of your personal data so that we can respond and provide you with the product or service. If you choose not to enter data that is necessary to operate and provide a product or Service to you, you will not be able to use that product or Service. Similarly, in cases where we are required to collect personal data by law or for the purposes of entering into or performing a contract with you and you do not provide your personal data, we will not be able to enter into and perform the contract.

You can read more about Personal Data Protection by referring to the Privacy Policy posted on the website of the e-shop www.milianjo.com .

IV. COOKIES

Cookies are small text files that are placed on your device to store data and can be retrieved by a web server on the domain that placed the cookie. We use cookies and similar technologies to store and respect your preferences and settings, to provide you with the ability to log in, to fight fraud, to analyze the performance of our products, and for other legitimate purposes as described below.

www.milianjo.com has the ability to use cookies as part of the facilitation and operation of services through its website, making the browsing experience more user-friendly. Cookies are small files (text files) that are sent and stored on the computer used by the user, allowing websites to operate smoothly and without technical anomalies, to collect multiple choices of the user, to identify frequent users, to facilitate their access to it, as well as for statistical purposes, in order to determine the areas in which the services of the online store are useful, popular or for marketing purposes.

We use cookies to provide you with information and to process your orders. You should be aware that cookies are absolutely necessary in order for www.milianjo.com to function properly and seamlessly. The information stored in the cookies on our website is used exclusively by www.milianjo.com and by partner companies such as Google for statistical purposes.

Our website provides more configuration options for individual cookies. Furthermore, the user can configure their server not to receive cookies, either in total or on a case-by-case basis, or choose to have them automatically deleted when leaving the website.

You can read more about Cookies by referring to the Cookies and Data Security Policy posted on the website of the e-shop www.milianjo.com .

V. INFORMATION TO CUSTOMERS AND TYPE OF INFORMATION PROVIDED

Our company is committed to the quality, completeness and validity of the information provided on the site, only with regard to the identity of the company.

www.milianjo.com bears no responsibility whatsoever for the content of any reference or link to external websites and is not responsible for the content of the latter in any way. The risk of damage or loss is borne entirely by the user. Links from the pages of www.milianjo.com to other websites do not constitute a recommendation, approval or agreement by www.milianjo.com .

These links are provided as an information service only. It is the user's responsibility to evaluate the content and usefulness of information obtained from other websites and should address any concerns about any external link with the administrator or manager of this website. If you choose to follow one of these links, the policies of that external site are in effect until you return to www.milianjo.com .

VI. INTELLECTUAL PROPERTY

All content of www.milianjo.com including images, photographs, graphics, texts and generally all files are the intellectual property and trademarks of www.milianjo.com and the company and are protected by the relevant provisions of Greek and European law. Any copying, modification, alteration, alteration, modification, reproduction, distribution, transfer, sale, republication, republication, data transmission by any means and any information (in whole or in part) provided on this website by any means or in any way without the prior written permission of the company is prohibited.

VII. SOCIAL NETWORKING TOOLS - HYPERLINK BANNERS

On the page of the e-shop www.milianjo.com, the visitor/user is given the opportunity to use social networking tools which either refer him/her to external pages related to the company or display relevant information in the profile of each user in the respective social networking medium he/she will choose. The use of any of the links related to social networking plug-ins is subject to the terms of use of the respective network.

The online store www.milianjo.com does not control the availability, the content, the policy of protection of personal data, the quality and completeness of the services of other sites (websites) and pages to which it refers through links (hyperlinks) or advertising titles (banners).Therefore, for any problem that may occur during their visit/use, visitors and / or users should contact directly the respective sites (web sites) and pages, which bear full responsibility for the provision of their services, www.milianjo.co Under no circumstances should www.milianjo.com be considered to endorse or accept the content or services of these sites and pages to which it refers or to be linked to them in any other way.

VIII. MARKETS

1. Purchase Process

Our aim is to serve you through a simple, fast, secure and pleasant transaction process: Navigate to www.milianjo.com , select the products you are interested in and wish to buy through the www.milianjo.com online store . Add them to your "SHOPPING BAG" by clicking on the relevant BUTTON ADD TO BAG icon, which is unique for any purchase you make during a visit to www.milianjo.com . In this way you create your order. Then, follow the steps of the short payment procedure (CHECK OUT) in order to complete the shipment of your order, after filling in the relevant fields with the necessary information requested. Upon completion of the ordering process you will receive an informative e-mail from us confirming receipt of your order.

In case you wish to place an order by phone you can call us at (+30) 210 2793 986

2. Order cancellation

If for any reason you wish to cancel your order after its registration and completion at www.milianjo.com, if the products have not been shipped and they are still in our hands, you should contact the customer service of www.milianjo.com via e-mail at info@milianjo.com or by phone at (+30) 210 2793 986

3. Right of withdrawal / Product return

You have the right to return the products purchased from the online store within fourteen (14) days, in accordance with Law 2251/1994. You can send the products at your own expense to the address 32, Akadimias Street, Athens, 10672.

Withdrawal is unjustified and you are obliged to return the product exactly as you received it in perfect condition. In particular, the returned product must be unused, in perfect condition ("as new"), exactly as before its sale, in its complete original packaging (box, nylon, foam, etc., which should not have any tears or damage/alterations) and with all the contents of the original packaging. In addition, in order for the product to be accepted for return, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the Product and whose details are reflected on the purchase document.

The return of the product is accepted only if you have previously paid any amount that the company may have charged for the shipping of the product to you and the shipping costs for its return.

IX. Applicable law

In the event of a dispute or any claim regarding this website, Greek law will apply, regardless of the nature of the dispute. For all actions or legal proceedings arising out of or relating to these Terms of Use , their validity, application, performance or breach or their content, the Greek Courts, in particular the Courts of Athens, whose jurisdiction is irrevocably recognized, shall have jurisdiction.

If any of the Terms are found to be invalid or cancelled, this will not affect the remaining Terms, which will remain in force and will be applied as normal.