Ι. Company Identity

These Terms of Use describe, among other things, the terms and conditions for using the website www.milianjo.com. The term “the Company” refers individually and/or jointly to the limited partnership “MILIAN JO E.E.” based in Athens (4 Teas St.), as well as any affiliated legal entity that may be established in the future.

The website www.milianjo.com is the online store created by the Company for the sale of goods via the Internet. The Company is headquartered in Athens at 32 Teas St. The online store operates under the domain www.milianjo.com in accordance with the terms and conditions outlined below.

Our primary goal is to provide excellent service and satisfaction to customers who visit www.milianjo.com by fostering a climate of trust.

It is essential to us that our customers are always well-informed and protected, which is why we consider it our duty to inform visitors/customers of the following Terms of Use.

ΙΙ. Introduction

The use of the online store www.milianjo.com is governed by these terms and conditions, which users are requested to read carefully and comply with. The Company assumes that users have read and understood the terms prior to visiting www.milianjo.com. By accessing and using this website, users acknowledge that they have read and accept these terms, and waive any claims that may arise from such use. The use of the online store constitutes explicit and unconditional consent and agreement to these terms and conditions.

All transactions conducted through www.milianjo.com are governed by Greek and European legislation concerning e-commerce, and Law No. 2251/1994 on consumer protection for distance sales.

The Company reserves the right to modify or update these terms without prior notice. Consumers will be informed of any such changes through the website www.milianjo.com or by any other appropriate means. Such changes will take effect as soon as they are posted online.

The invalidity of any term does not affect the validity of the remaining terms. The Company’s failure to exercise any of its rights does not imply a waiver of those rights. The Company shall not be liable for any breach of these terms due to force majeure events, such as extreme weather conditions, earthquakes, floods, fires, emergencies, etc.
The online store bears no responsibility for any damage that may arise from the use of this website or from the content of any references or links to external sites. The user assumes full responsibility for any such risk.

ΙΙΙ. Personal Data Protection

Personal data refers to information that can be used to identify an individual. Protecting this data is important to us. Our goal is to be as transparent as possible regarding what personal data we collect and how we process it, in accordance with the EU General Data Protection Regulation (GDPR) and Law 4624/2019.

You may be asked to provide personal information during communication, transactions, or any interaction with the Company or its affiliates. We may share such information among affiliates and use it in accordance with this Privacy Policy. We may also combine it with other data to improve our services and marketing.

The Company collects data through its interactions with you and only gathers what is strictly necessary and appropriate for the intended purpose. Processing of data may be required to support operational efficiency or to improve user experiences. Some data is provided directly by you when you register an account, make purchases, or contact us.

We rely on multiple legal bases for processing your data, such as your consent, legitimate interest, contract necessity, and legal obligations.

We may also receive data from third parties. Such data is protected as described in this policy and subject to any limitations imposed by the data provider.

You may refuse to provide personal data, but this may prevent you from accessing certain services or products. Where required by law or contract, refusal to provide data may prevent us from forming or fulfilling the agreement.

For more on personal data protection, please refer to our Privacy Policy available on www.milianjo.com.

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IV. COOKIES

Cookies are small text files placed on your device to store data. These files can be retrieved by a web server in the domain that placed the cookie. We use cookies and similar technologies to store and respect your preferences and settings, enable logins, combat fraud, analyze the performance of our products, and for other lawful purposes as outlined below.

www.milianjo.com uses cookies to facilitate the functionality of its services and to make browsing more user-friendly. Cookies enable the website to function smoothly, recognize frequent users, simplify access, and gather statistics for service improvement or marketing

Cookies are essential for proper website operation. Information stored in our cookies is used solely by www.milianjo.com and cooperating companies like Google for analytics.
The site offers cookie management options. Users can configure their browser to reject cookies altogether or selectively, or to automatically delete them upon exiting the site.

For more details, refer to our Cookie Policy and Data Security section on www.milianjo.com.

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V. Customer Information & Content Accuracy

The Company guarantees the quality, completeness, and accuracy of the information provided on the site regarding its identity only.

www.milianjo.com is not responsible for the content or functionality of external websites linked through this site. Users assume full responsibility for any risk or damage. Links are provided for informational purposes only and do not constitute an endorsement.

Users must evaluate the usefulness and relevance of external information and direct any concerns to the site owners of those links. Once you leave www.milianjo.com, the policies of the external site apply until you return.

VI. Intellectual Property

All content on www.milianjo.com including images, photographs, graphics, texts, and all other files is intellectual property and trademarks of www.milianjo.com and the Company. They are protected by applicable Greek and European copyright laws.
Any copying, modification, alteration, configuration, reproduction, distribution, transmission, resale, republication, or data transmission in any form, in part or whole, from this website is strictly prohibited without the prior written consent of the Company.

VII. Social Media & Hyperlink Banners

Visitors/users of www.milianjo.com may use social media tools that either direct them to external pages related to the Company or display relevant information on their personal profiles on selected social networks.

The use of these social media add-ons is subject to the respective network’s terms of use. www.milianjo.com does not control the availability, content, privacy policies, quality, or completeness of services of external sites linked through banners or hyperlinks.
For any issue that arises during their use, users must contact the respective external site directly. www.milianjo.com bears no responsibility and should not be considered as endorsing, approving, or associating with the content or services of these third-party sites.

VIII. Purchases

1. Purchase Procedure

Our goal is to offer a simple, fast, secure, and pleasant transaction process. Navigate through www.milianjo.com, select the desired products, and add them to your “Shopping Bag” by clicking the “Add to Bag” button.
Once you’ve completed your selections, follow the checkout process and fill in the required information to finalize your order. Upon successful order submission, you will receive a confirmation email.

To place a phone order, please call us at (+30) 210 2793 986

2. Order Cancellation

If you wish to cancel an order after it has been submitted, and as long as the products have not yet been shipped, please contact our customer service by email at info@milianjo.com or by phone at (+30) 2102793986

3. Right of Withdrawal / Product Return

You have the right to return products purchased from the online store within fourteen (14) days, as per Law 2251/1994. Returns are made at your own expense to the address 2251/1994. You have the right to return products purchased from the online store within fourteen (14) days, as per Law 2251/1994. Returns are made at your own expense to the address Teas 4, Athens, 16121

Returns must be made in the exact condition in which the product was received—unused and in “as new” condition, with complete original packaging (box, plastic, foam, etc.) and all included contents. The original purchase receipt (retail receipt or invoice) must be presented by the person who made the purchase.

Returns are accepted only if any shipping fees borne by the company for sending the item to you and for returning it have been paid in full.

IX. Governing Law

In the event of any dispute or claim relating to this website, Greek law shall apply, regardless of the nature of the dispute.

All actions or legal proceedings related to these Terms of Use—including their validity, enforcement, fulfillment, violation, or content—shall fall under the exclusive jurisdiction of the Courts of Athens, which you accept irrevocably.
If any term is deemed invalid or void, this does not affect the validity and enforceability of the remaining terms, which shall remain in full effect.